First and foremost, thank you for the trip of a lifetime. From the very first email exchange I could tell that you were not only an expert in African safaris but also deeply passionate about the animals, as am I. What also struck me, and the reason we chose you, was that you made us feel important. You were open to suggestions and willing to customize a trip to our specific desires, rather than suggesting we go with a more formulaic model. I have told everyone I have spoken to since returning that despite researching, planning, and dreaming about this trip for three years, it STILL surpassed my wildest imaginings. It was brilliant of you to have us go to three different locations for game drives when I told you that seeing animals was my highest priority. Together, they provided such an interesting variety of experiences and wildlife.